Vulnerabilities Reporting

If you have identified a potential security vulnerability with PerfectDraft Pro, please report it here:

[email protected]

Required information:

• PerfectDraft Pro Serial Number (found on the back of the device, e.g.: 111EU2222000011)
• Firmware Version (at time of issue, found in the app, e.g.: v0.0.0-0)
• PerfectDraft App Installation ID (found in the about section of the app, in settings e.g.: 635f02caae477cd5acd5358bd44ebd0b)
• A description of the vulnerability.

Our technical experts will evaluate and investigate the information provided in the report, and take all appropriate actions to rectify the vulnerability. They might contact you to ask for additional information, if needed.

You will receive an email acknowledging the receipt of the report within 24 hours, and an update on the progress of our investigation every 10 working days until the potential issue is solved or the investigation has been concluded.